- September 11, 2001
- First things first
- Prepare relentlessly
- Everyone's accountable, all of the time
- Surround yourself with great people
- Reflect, then decide
- Underpromise and overdeliver
- Develop and communicate strong beliefs
- Be your own man
- Loyalty : the vital virtue
- Weddings discretionary, funerals mandatory
- Stand up to bullies
- Study. Read. Learn independently
- Organize around a purpose
- Bribe only those who will stay bribed
- Recovery.