Includes bibliographical references (p. 235-237) and index.
0071351450 (alk. paper)
Aubrey C. Daniels, Ph.D., is president of Aubrey Daniels and Associates, Inc., and Precision Learning Systems, Inc. His firms help companies solve problems in quality, productivity, education, and morale. One of the most sought-after speakers and writers in the business management arena, he has instituted his performance management system at hundreds of organizations in the United States, Canada, Mexico, Great Britain, France, Italy, and Brazil, and has worked closely with such noted clients as 3M, Kodak, Rubbermaid, and Honeywell. Dr. Daniels is the founder and publisher of Performance Management Magazine and the author of Performance Management: Improving Quality Productivity Through Positive Reinforcement.