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Table of Contents:
- The statue that didn't look right
- The theory of thin slices : how a little bit of knowledge goes a long way
- The locked door : the secret life of snap decisions
- The Warren Harding error : why we fall for tall, dark, and handsome men
- Paul Van Riper's big victory : creating structure for spontaneity
- Kenna's dilemma : the right-and wrong-way to ask people what they want
- Seven seconds in the Bronx : the delicate art of mind-reading
- Conclusion: listening with your eyes : the lessons of blink.