Virtual Community Rooms
Monday to Friday 9am to Noon, and 4pm to 7pm
Services by Telephone
Monday to Friday 9am to 5pm
Doorside Pickup Hours
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Summary
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand. Full description
