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Touchpoints : creating powerful leadership connections in the smallest of moments (Warren Bennis signature series)

by Conant, Douglas R., 1951-

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"A fresh, effective, and enduring way to lead?starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these?and every point of contact with other people ? are overlooked opportuni... Full description


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