Previous ed.: Hoboken, N.J.: Wiley, 2004.
xvi, 368 p. : ill. ; 24 cm.
9780470502105 (pbk.) :
Alexander Hiam is the author of more than 20 popular books on business. Formerly a professor at the business school at the University of Massachusetts, Amherst, he has had many Fortune 500 firms and large U.S. government agencies as his clients.