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A passion for leadership : lessons on change and reform from fifty years of public service

by Gates, Robert Michael, 1943- (Author)

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From the former Secretary of Defense and author of the best-selling memoir Duty, a characteristically direct, informed, and urgent assessment of why big institutions are failing us and how smart, committed leadership can effect real improvement regardless of scale. Across the realms of civic and pri... Full description


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Table of Contents:
  • Why bureaucracies so often fail us
  • Where you want to go: "the vision thing"
  • Formulating a strategy
  • Techniques for implementing change
  • It's always about people
  • Stakeholders: friends and foes
  • The agent of change: "mirror, mirror on the wall"
  • Money, money, money: reforming in scarce times
  • Reform: the never-ending story
  • A flaming heart.