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A passion for leadership : lessons on change and reform from fifty years of public service

by Gates, Robert Michael, 1943- (Author)

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Summary

Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and effective service are essential; yet Americans know these institutions are often anything but, and many despair that the... Full description

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