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A passion for leadership : lessons on change and reform from fifty years of public service

by Gates, Robert Michael, 1943- (Author)

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Across the realms of civic and private enterprise alike, bureaucracies vitally impact our security, freedoms, and everyday life. With so much at stake, competence, efficiency, and effective service are essential; yet Americans know these institutions are often anything but, and many despair that the... Full description


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