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Never split the difference : negotiating as if your life depended on it

by Voss, Christopher, 1942- (Author)

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"A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations--whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought... Full description


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