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Powerful phrases for dealing with difficult people over 325 ready-to-use words and phrases for working with challenging personalities (Your coach in a box)

by Evenson, Renee.

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Summary

It's not the work that's so hard-it's the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks. There's no escaping problematic personalities. And there's no point fighting or letting tensions simmer.... Full description

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