Noise : a flaw in human judgment
by Kahneman, Daniel, 1934- (Author), Sibony, Olivier (Author), Sunstein, Cass R. (Author)
Summary
Discusses why people make bad judgments and how to make better ones by reducing the influence of "noise"--variables that can cause bias in decision making--and draws on examples in many fields, including medicine, law, economic forecasting, forensic science, strategy, and personnel selection Full description
- Introduction: Two kinds of error
- Finding a noise
- Your mind is a measuring instrument
- Noise in predictive judgments
- How noise happens
- Improving judgments
- Optimal noise
- Review and conclusion: Taking noise seriously
- Epilogue: A less noisy world
- Appendix A: How to conduct a noise audit
- Appendix B: A checklist for a decision observer
- Appendix C: Correcting predictions.