The culture map : breaking through the invisible boundaries of global business
by Meyer, Erin.
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Summary
"As today's business world becomes ever-more global and virtual, executives and managers are expected to work harmoniously together with counterparts from a broad array of dramatically different cultures and backgrounds, often without leaving their desks. But when you throw people together who come... Full description
Table of Contents:
- Introduction: Navigating cultural differences and the wisdom of Mrs. Chen
- Listening to the air: Communicating across cultures
- The many faces of polite: Evaluating performance and providing negative feedback
- Why versus how: The art of persuasion in a multicultural world
- How much respect do you want?: Leadership, hierarchy, and power
- Big D or little d: who decides, and how?
- The head or the heart: Two types of trust and how they grow
- The needle, not the knife: Disagreeing productively
- How late is late?: Scheduling and cross-cultural perceptions of time.